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Welcome to Urban Essentials Shop (“we,” “us,” or “our”), your premier destination for refined gentleman’s accessories. These Terms and Conditions govern your access to and use of our website chicaccentstyle.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these terms.
1. Our Commitment to You
At Urban Essentials Shop, we curate each transaction with the same attention to detail we apply to our premium accessories collection. These terms reflect our dedication to quality, service, and mutual respect between our discerning clientele and our Style Concierge team.
2. Understanding Our Products
2.1 Product Descriptions
We take pride in offering meticulously crafted accessories including but not limited to:
- Headwear: Fedora hats, flat caps, beanies, and bucket hats
- Neckwear: Knitted ties, bow ties, bolo ties, and cravats
- Accents: Collar pins & bars, cufflinks, and cummerbunds
- Carry Essentials: Duffle bags, backpacks, and card holders
While we strive for photographic accuracy, slight variations in color or texture may occur due to screen settings and artisanal production methods.
2.2 Product Availability
All items are subject to availability. In the rare event an item becomes unavailable after order confirmation, we will notify you promptly and offer either a comparable alternative or full refund.
3. Your Account Responsibilities
To maintain the integrity of our service:
- Account information must be accurate and current
- You are responsible for all activities under your account
- We reserve the right to suspend accounts for suspicious activity
4. Ordering Process
4.1 Placing an Order
Our ordering process consists of:
- Selection of items
- Review of your cart
- Provision of shipping details
- Selection of payment method
- Order confirmation
4.2 Order Acceptance
Your order represents an offer to purchase which we accept upon sending an order confirmation email. We reserve the right to decline orders for any reason, including suspected fraud or product unavailability.
5. Payment Terms
5.1 Accepted Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
5.2 Pricing & Charges
All prices are in USD and exclude applicable taxes and duties. You are responsible for:
- Any customs duties for international orders
- Return shipping costs unless the return results from our error
6. Shipping & Delivery
6.1 Processing Time
Our Style Concierge team prepares orders with care:
- Standard processing: 1-2 business days
- Peak season processing: Up to 3 business days
6.2 Shipping Options
We offer two refined shipping methods:
Standard Shipping ($12.95): Via DHL or FedEx, delivering in 10-15 business days after dispatch
Free Shipping: For orders over $50 via EMS, delivering in 15-25 business days after dispatch
Note: We currently cannot ship to certain Asian and remote regions.
7. Returns & Exchanges
7.1 Eligibility
To qualify for return or exchange:
- Items must be in original condition with tags attached
- No signs of wear or alteration
- Original packaging and accessories included
- Postmarked within 15 days of delivery
7.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Beanies
- Bucket hats
- Collar pins & bars
These items must remain unopened in original packaging to qualify for return.
7.3 Refund Process
Refunds are processed within 3-5 business days after return approval and issued to your original payment method. Original shipping fees are non-refundable.
8. Intellectual Property
All content on our site, including product designs, logos, and imagery, is the exclusive property of Urban Essentials Shop and protected by intellectual property laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
Urban Essentials Shop shall not be liable for:
- Delays beyond our reasonable control
- Minor variations in product appearance
- Indirect or consequential damages
Our total liability for any claim related to our products shall not exceed the purchase price of the item in question.
10. Governing Law
These terms shall be governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Austin, Texas.
11. Policy Updates
We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the modified terms.
12. Contact Our Style Concierge
For questions regarding these terms or any aspect of your Urban Essentials experience, please contact:
Email: [email protected]
Physical Address: 3366 Progress Way, Austin, US 16720
We appreciate your trust in Urban Essentials Shop and remain committed to exceeding your expectations with every interaction.
